As I walked down an extremely busy street in London sometime ago with a friend, a young man stopped me and said in a rather puzzled manner, “Do I know you?” I replied that I did not think so.

Later, as I considered this brief exchange of words, bearing in mind that I certainly had never seen him before; that I am not world-famous nor was he trying a smooth chat-up line, I concluded that the only reason he could possibly have had for stopping me was the fact that I had smiled at him, as I tend to do to many people. This little scenario got me thinking how important it is to maintain an openness and connection with other people even if we do not know them. Mother Teresa said “We shall never know all the good that a simple smile can do.”

Children, apparently, smile about 400 times a day; adults, however, smile 40-50 times a day when happy and only 20 times a day when not! Interestingly though it actually takes far less effort, from a physiological point of view, to smile than it does to frown and I often find myself encouraging clients to remember the power of a smile in connecting with others and simply to feel better.

The benefits of smiling are well documented and proven …

• Smiling helps you to feel happy and relaxed. If you are in a bad mood, simply by choosing to smile you can lift your spirits. Consequently, smiling can change your mood, your feelings, even your resulting actions by helping to generate more positive emotions.

The scientist Andrew Newberg has said that in experiments, the smile was “the symbol that was rated with the highest positive emotional content.”

• Smiling stimulates your brain’s reward mechanisms in a way that nothing can match.

• Smiling boosts your immune system.

• Smiling reduces stress as it leads to a decrease in stress induced hormones, this positively affects physical and mental health.

• Smiling is contagious. A recent study in Sweden showed that it was extremely difficult for others to frown when they looked at others who were smiling!

There is a reason that the most read book in the world says “laughter does good like a medicine”.

Take one, not very tall, man; some lights; a huge platform and 20,000 people… all laughing for one and a half hours!

It really was a fun experience to be in an arena with so many people all laughing together. Laughter is infectious, so good for us and certainly does good like a medicine.

Such was our very enjoyable evening when the hilarious Michael McIntyre was entertaining an enormous crowd with no props, no special effects and no visual aids whatsoever.

It was a great feat of memorisation, engagement with the audience and unfailing energy to entertain so many people with simply a voice and a body!  Michael McIntyre’s ability to make the mundane and familiar so amusing; to laugh at culture and language and to be so observant of the people to whose towns and cities he visits, is a gift.  He is undoubtedly a very humorous and accomplished communicator.

Some key skills that Michael exhibited were having great energy and enthusiasm to fill his stage; content that connected with his audience and clearly hours and hours of practice that enabled him to be flawless in his delivery. He was totally professional and flexible when a couple of ladies interrupted one of his stories, and handled the situation with grace and absolutely no sign of panic that he was off script!

A few keys for all public speakers there!

 

I love the English language! However, as a native English speaker I have the utmost respect for those endeavouring to get to grips with the language’s abundance of inconsistencies and idiosyncrasies. There is a wonderful, if rather long, poem called “The Chaos” (Anon) which charts the majority of the rebellious sounds and would challenge the most confident of English speakers!

My wonderful father-in-law spoke nine languages fluently but I couldn’t begin to get my mouth around the unfamiliar guttural sounds, diphthongs and triphthongs that he rattled off effortlessly in Dutch, Indonesian, French, Japanese, Norwegian, Italian, Spanish and German.

It is only with a great deal of practice and focus that ESL students can master the unfamiliar sounds that are ‘th’, ‘v’, ‘s’, ‘sh’, ‘ch’ etc. However, there is no doubt that the investment of time, money and focus does reap great rewards as “Clarity undoubtedly leads to increased Confidence”. It makes the world of difference to my students to know that they can easily be understood and that there is no lid to their potential for promotion, job satisfaction and social interaction.

In extreme situations, our ability to be understood could be a matter of life and death; in more common situations it can save awkwardness, misunderstandings and even the loss of a job. As English continues to be one of the most widely spoken languages and the official language of the majority of nations we need to persevere with ‘The Chaos’ – Get rid of the lid!